• To redeem your free trial, click on vouchers in your profile drop-down menu.

• Click on 'Redeem Voucher'.

• Go to courses and free voucher will be applied to applicable courses.
• Select the desired course.
• Go to Shopping Cart.
• Click on 'Redeem Trial Offer' button. 

* Note: If you have more than one voucher, please use each voucher in a separate transaction *

• Newbie: 6+
• Adventurer: 9+
• Master 12+
• Legend 15+

Note: these descriptions are just a general guide.

For added security, each account can only be active on one device or browser at a time. This means that if you log in on another device or browser using the same username and password, you will be automatically logged out of the previous session. This policy helps protect your account and ensures that only one instance of your login is active at any given time. If you experience unexpected logouts, it may be due to an active session on another device. To avoid this, ensure you are logged in on only one device or browser at a time and do not share your username and password.

If you believe your login is being used by someone else, please contact support immediately. 

We are always here to help. Please contact support and we will get back to you as soon as possible.

Remember, no question is a silly question. We really appreciate your feedback and would love to know where our users may be finding the system a little challenging. This information will help us to improve your user experience, which is important to us.