Artinka Academy Privacy Policy

Artinka Academy respects your privacy and any personal information you provide to us. This page is intended to provide you with sufficient information regarding your use of our web application. You are encouraged to read this page and use the information to help you make informed decisions. 

What personal information do we collect and why do we need it?

Artinka Academy collects your name, email, postcode and county. This information is required to create an account with us. An account is required to allow you access to the paid subscription areas of the web application. 

How your personal information is used

Your name and email is shared with PayPal, our preferred payment gateway. It is necessary to share this information with PayPal so that payment for your chosen subscription, and subsequent access to the videos within the Artinka Academy web application. Note that PayPal’s privacy policy may differ to ours. Click here to view PayPal’s privacy statement. PayPal has regional offices providing localised services and support to its users. When you make a payment or receive funds through PayPal in Australia, the transaction is processed and managed by PayPal Australia Pty Ltd, which is the Australian arm of PayPal. This helps to ensure that PayPal complies with local regulations and offers tailored services for Australian users.

Artinka Academy may also use your personal data for marketing purposes, including promoting our services and products. We may also use it to inform you about any scheduled system maintenance or downtime, provide you with receipts for products and services you have acquired, enhance and manage our services, tailor your experience to your preferences, and ensure compliance with applicable laws and policies during your usage of our services.

How you can access your information

To access your information on the Artinka Academy web application, simply log in using the email and password associated with your account. In case you have forgotten your password, you can utilise the "forgot password" option to initiate a password reset. You will receive an email containing instructions on how to proceed. If you no longer have access to your email, please contact Artinka Academy support. Note that you will be asked to provide proof of purchase or identification for verification purposes.

Security of your data

Artinka Academy maintains technical, physical, and administrative security measures designed to provide reasonable protection to your personal information against loss, misuse, unauthorised access, disclosure, and alteration. Our security measures include firewalls, data encryption, physical access controls to our data centres, and information access authorisation controls. While we are dedicated to securing our systems and services, you are responsible for securing and maintaining the privacy of your device, account and password. If you believe that your device security has been breached, go to odic.gov.au for further advice, and contact Artinka Support immediately.